Terms of service

Who we are

Entitld is run by Josh To add: surname and Jon To add: surname in partnership. There is no separate company. In these terms, “we” means the two of us, and “you” means the business using the Entitld API. To decide: whether to incorporate before the first production key, which would change who these terms are with

You can reach us at hello@entitld.dev.

What Entitld does

Entitld is an API that calculates UK statutory holiday entitlement, accrual and holiday pay for software that serves employers. It is for businesses. Workers and employers do not use it directly.

It covers Great Britain. Requests for Northern Ireland are refused.

Entitld calculates figures from the inputs you send. It does not give legal advice, it does not know anything about a worker beyond those inputs, and it does not pay anyone.

What you are responsible for

• Your inputs. Dates, hours, pay, week types, leave already taken and whether someone is an employee are your statements. We use them as given and cannot check them.
• Your compliance. Whether a figure is right for a particular worker, and whether you or your customers meet employment law, stays with you and your customers.
• More generous contracts. Entitld calculates the statutory minimum. Where a contract gives a worker more, the contract applies.
• Keeping the audit fields. Store ruleset_effective_date and api_version with every figure you act on. We keep no record of your requests, so without them a figure cannot be reproduced later.
• Rounding. Use the bookable figures the API returns, or round up. Rounding to the nearest can underpay.

When figures change

Every figure is calculated under a dated ruleset, and a published ruleset is never edited. Figures can still change when the law changes, or when our reading of it changes.

Some points in the regulations are genuinely arguable, and we have taken a position on each of them. We are having those positions reviewed by a specialist, and the outcome may move figures.

Before a release changes a figure you have already received, we will tell you. To decide: how much notice, and how it is given

API keys

• Keep your keys secret. You are responsible for calls made with them, including by anyone who got hold of a key through you.
• Tell us straight away if a key may have leaked, and we will revoke it.
• We can suspend or revoke a key to protect the service or other customers, if you break these terms, or if fees go unpaid.
• Sandbox keys are for building and testing. Do not use them, or figures from them, for real payroll.

Availability

We run Entitld with care, but there is no service level agreement. It runs as a single instance, and nobody is on call. To decide: whether any plan comes with an SLA

Fees

Plans and prices are on the pricing section. They are illustrative until launch. To decide: billing terms: when invoices are due, and what happens on late payment

Liability

Our total liability to you under or in connection with these terms is limited to To decide: the cap, and whether it is a fixed sum, a multiple of fees paid, or the greater of the two.

We are not liable for indirect or consequential loss, including the cost of finding and correcting payslips or leave records, loss of customers, or loss of reputation. To decide: the solicitor to confirm this holds for a compliance product

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow to be limited.

Data

The privacy policy explains what we collect and why. In short, Entitld calculates in memory and does not store or log the details you send. A data processing agreement for API customers will sit alongside these terms. To decide: the data processing agreement

Ending

You can stop using Entitld at any time. We can end your access on notice, or straight away if you seriously break these terms. To decide: the notice period

Changes to these terms

We will tell you before changing these terms in a way that affects you. To decide: how much notice

Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. To decide: the solicitor to confirm, since the calculations also cover Scotland